FAQ_

Cab Daddy is a cloud-based booking and dispatch system designed for taxi, private hire, and chauffeur companies. It replaces manual spreadsheets and radios with a powerful all-in-one system that includes a Dispatcher Panel, Driver App, and Customer Booking Engine.

Absolutely. Whether you are a "one-man band" or run a fleet of 500+ vehicles, our system scales with you. Because we charge based on active drivers, you never pay for capacity you aren't using.

No! You can request a free trial without one by selecting 'Wait to be verified.' However, adding a credit card verifies your identity instantly, allowing you to skip the manual approval queue and start dispatching immediately.

During your 14-day trial, you have full access to the entire Cab Daddy ecosystem, no credit card required. Once the trial ends, you can keep your dispatching running smoothly by simply selecting a Monthly Plan. If you need a little more time to decide, don't worry all of your settings, driver data and configurations are safely saved so you can pick up exactly where you left off when you're ready.

No. Cab Daddy is 100% cloud-based. You can access your dispatch panel from any device (laptop, tablet, or even your smartphone). You just need an internet connection and you can access it from anywhere in the world.

We believe you should only pay for what earns you money. A driver only counts toward your monthly limit if they complete at least one job in that billing cycle. Example: If you have 50 registered drivers but only 20 work this month, you are only billed for the 20 active drivers.

Our pricing is already designed to be among the most competitive in the industry. Instead of complex discounts, we offer a high-volume rate: once you exceed 15 active drivers, each additional driver who completes the job, costs only £1 per month. This ensures that as your business grows, your software overhead stays remarkably low.

We offer flexible Monthly Plans with no lock-in contracts; you can cancel at any time. Some complex data migrations or custom branded apps may incur a one-time setup fee, but our standard plans are "pay-as-you-go."

No. We are a software provider, not a partner. You keep 100% of your fares.

Yes. Driver App: Available on iOS and Android. Allows drivers to receive jobs, navigate (via Google Maps/Apple Maps), and track earnings. Passenger App: We offer a white-label passenger app that can be branded with your logo and company colors, allowing your customers to book just like they would with Uber or Bolt.

Yes! Our system integrates with live flight tracking. If you enter a flight number (e.g., for a pickup at Gatwick or Heathrow), the system will automatically monitor the flight status and adjust the pickup time if the plane is delayed.

Yes. You can easily manage corporate account work. The system generates invoices for your account customers at the end of the week or month, saving you hours of admin time.

Yes. We offer a Data Migration Service to help you move your customer database, driver details, and historical data over to Cab Daddy. Contact our support team to discuss your specific requirements.

Most of our customers slashed their monthly software bills by up to 75% just by switching. But it’s not just about saving money, it’s about fairness. Unlike other systems, Cab Daddy uses 'Active Driver' pricing, meaning you never pay for drivers who aren't working. Combine that with 99.9% uptime, free 24/7 support, and no long-term contracts, and you get a system that works as hard as you do.

For most standard fleets, you can be up and running in less than 24 hours. If you require custom-branded passenger apps, the process typically takes 1-2 weeks for App Store approval.

Your data is stored on secure, encrypted servers with daily backups. We comply with all UK GDPR regulations, ensuring your customer data is protected.

We offer support via Call, Live Chat and Email Ticket system. Our team is UK-based and understands the unique pressures of the taxi trade.